Practical writing on AI strategy, agents and the software around them, from the people who build them.
Voice AI
Block has shown Dessa, a speech-only model that listens and talks at the same time. What it is, and what it means for teams building voice agents.
Generative AI
Retrieval and fine-tuning solve different problems. A plain guide to when each one fits, when to combine them, and how to decide with evidence.
AI strategy
Most AI pilots never reach daily use. The causes are usually the same few, and almost none of them are about the model. Here is what to plan for from the start.
Tell us what you are trying to fix. A senior member of the team replies within one business day.
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